All case studies

PropTech / Real Estate

AI Calling & CRM Dispatch

Autonomous voice agents qualifying buyer inquiries and scheduling viewings via CRM sync.

74%

Inbound Qualification Rate

<400ms

Voice Latency

The challenge

A growing real-estate agency was losing buyer inquiries outside office hours. Agents spent their mornings returning missed calls, and many leads had already contacted a competitor.

What we built

  1. 01

    Deployed an inbound voice agent on the agency's existing phone numbers with natural, low-latency speech.

  2. 02

    Encoded the team's qualification script: budget, location, timeline and financing status.

  3. 03

    Connected HubSpot and the viewing calendar so qualified buyers are booked directly into agent availability.

  4. 04

    Added human escalation for complex questions with a full call summary attached to the CRM record.

Results

  • Every inbound call answered, 24/7.
  • Qualified viewings booked without agent involvement.
  • Agents start the day with structured CRM notes instead of voicemails.
VapiElevenLabsTwilioHubSpot

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